Frequently Asked Questions

We have the answers!
What are the office hours?
  • Monday - Friday
  • 9 AM to 5:30 PM
Do I need to bring my own lock?
No, We provide a lock for you at move in. It's already on the door and you'll receive a code by text and email.

Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term.

Can I drive up directly to my unit?
Yes, you absolutely can with our storage units. No hallways or stairs to deal with here.

What move out notice is required?
We require minimum 30 days written notice prior to vacating. If your notice is not 30 days prior to the upcoming month, you will be responsibility for that months rent.

How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.

What documentation do I need to rent a unit?
A valid form of government-issued ID such as a driver’s license, passport, or state ID.

What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.

How do I rent a unit?
Rent your unit online or call to speak with a facility manager.

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